MA
1788
DCJIS
Admin Console
OperationsApplications
95
Card print queue
New
Licensing authoritiesiCORI operationsAnalyticsAnomalies & flags
110
Audit logAI assistant
New
Public dashboardsSettings
Operations · Live view

DCJIS control center

Every application, CORI request, and transaction across Massachusetts — in real time.

Applications started YTD
0
+18.4%
vs prior YTD
Pending review
0
+2.1%
14,828 PD · 8,422 state
Median days to issue
52 days
-4 days
vs prior 30 days
iCORI turnaround
< 24 hours
-2hr
30-day median
110 applications need attention
Mix of NICS delays > 3 business days, address mismatches, and other flags.
Licensing funnel — today
Real-time pipeline across all licensing authorities.
Live
Started28,422
Submitted26,110
PD review14,828
State check8,422
Delivered4,102
Denied128
Top denial reasons
YTD
Unsuitable person determination (§131(d))
842
Disqualifying criminal conviction
512
Failed background check (NICS)
298
Restraining order / 209A
184
Mental health commitment (§36)
122
View all denial analytics →
Live activity
System and user events (last 5 minutes)
Full audit log →
VIEW_APPLICATIONLTC-2026-100012
sarah.chen@dcjis.mass.gov · 3m ago
APPROVE_APPLICATIONLTC-2026-100004
All checks clear, Class A restriction applied per applicant request
sarah.chen@dcjis.mass.gov · 8m ago
NICS_CHECK_FAILEDLTC-2026-099811
NICS returned DELAYED — awaiting manual review (>3 business days)
system · 22m ago
INTERVIEW_SCHEDULEDLTC-2026-100012
Applicant interview scheduled for 2026-04-22 @ 10:30 AM
chief.rodriguez@cambridgema.gov · 41m ago
SUBMIT_APPLICATIONLTC-2026-100012
james.obrien@example.com · 1h ago
EXPORT_CORI_REPORTiCORI-2026-814201
Open access request — printed for Commonwealth v. Doe
sarah.chen@dcjis.mass.gov · 2h ago
AI brief
Processing times in Fall River are trending up — median is 94 days (12% higher than 30 days ago).
Three factors driving the increase: 18% higher application volume, one licensing unit staff member on leave, and 4 applications held for NICS delayed returns. Recommend outreach to Fall River PD licensing supervisor.
Open AI assistant
Review queue
95
iCORI ops
2,3≈2.3k/day4.723
Licensing authorities
351
Compliance health
98.2%